BEST YACHT CHARTERS COMPANIES 2015
Your opinion matters to Filovent

 

At the end of their cruise, clients receive a feedback form which allows them to evaluate the overall quality of their rental. Various elements are taken into account, such as the service provided by our agency, Filovent, the welcome they receive at the nautical base and even the condition of the boat.

In 2015, 1912 out of 10800 clients filled in the form. The feedback that we received allowed us to create two rankings, Best reception at the base and Best charter boats, as well as a Certificate of Excellence in partnership with marine electronics specialist NAVICOM.

Filovent Navicom World ranking for Best Reception at the base 2015

Three main indicators criteria are taken into account to evaluate a total of 300 charters companies:

- The average mark given by clients in the following categories: “information prior to departure” and “welcome at the nautical base”

- The number of boats managed by the base manager

- The number of contracts established with Filovent

Filovent Navicom World ranking for Best charter boats 2015

Two main indicators are taken into account to evaluate a total of 300 charters companies:

- The average mark given by clients in the following categories: “overall condition of the boat”, “equipment on the boat”, “condition of the motor”, and “condition of the sails”

- The number of contracts established with Filovent

Filovent Navicom Certificate of Excellence 2015

The Filovent Navicom Certificate of Excellence 2015 is awarded to firms with an overall mark higher than or equal to 14/20.

All feedback and rankings have been certified by our legal officers, Denis Calippe and Thierry Corbeaux.