What are the terms and conditions of the Cancellation Insurance?
Updated on: 26/05/2025Here is a summary of the cancellation insurance terms and conditions:
The broker:
Gritchen
The company:
Areas
Enrollment period:
The company:
Areas
Enrollment period:
- between the date the policy is issued and 48 hours after
- up to 5 days before the cruise departure date
Premium calculation and coverage:
4.5% of:
- amount paid to Filovent (charter + extras)
4.5% of:
- amount paid to Filovent (charter + extras)
- crew-related expenses (skipper, hostess) to be paid on site
Who is covered?
All crew members listed on the crew roster on the day the cancellation insurance is purchased.
Who is covered?
All crew members listed on the crew roster on the day the cancellation insurance is purchased.
Examples of coverage under the COVID-19 extension:
I am in quarantine due to COVID-19 (positive test)
I would like to cancel my trip because I have COVID-19 (hospitalization)
I would like to cancel because a family member (as defined) has COVID-19 (hospitalization)
I would like to cancel because I am a confirmed close contact and am required to self-isolate and take a PCR test
I was hauled forward for boarding on the plane following a temperature check
Terms and Conditions and IPID:
- Overview of the damage waiver terms (FR)
Claims Management:
Contract No. 102 92 73
For modern and efficient management of your insurance claims
Log in to the website: www.declare.fr (Submit your supporting documents and track the status of your claim at any time)
By email: sinistre@declare.fr
For traditional claims management
For modern and efficient management of your insurance claims
Log in to the website: www.declare.fr (Submit your supporting documents and track the status of your claim at any time)
By email: sinistre@declare.fr
For traditional claims management
By mail: Gritchen Affinity Claims Service 27 rue Charles Durand - CS70139 18021 Bourges Cedex
