Can I cancel an insurance policy I've already purchased?
Updated on: 26/05/2025For damage waiver:
- If you are continuing your charter but no longer wish to insure your security deposit, yes, you have a 2-week right of withdrawal. To exercise this right, you must send an email to info@filovent.com and explicitly request the cancellation of your insurance. We will submit the request to our partner Gritchen, and you will be refunded the amount paid. Please note, this is irreversible! You will not be able to purchase this insurance again if we cancel it.
- If you cancel your charter and no longer go sailing, you will automatically be refunded the cost of the damage waiver. To do this, you must cancel your charter via the customer portal.
For cancellation insurance: no, there is no right of withdrawal. By definition, cancellation insurance begins covering you the moment you purchase it.
