Do I need to fill out my crew list right after I make my booking, or can I wait a few weeks?

Then, yes, you must fill out the crew list immediately so that all your crew members are covered in case of unforeseen circumstances. Only those added to the list within 48 hours will be covered. If you do not know the exact composition of your crew, we advise you to at least list the people who are certain to participate. Those who join the project later will not be covered.

It’s important to understand the insurer’s logic: they only agree to cover the risk of unforeseen events for people who are part of the cruise project at the time the boat is booked. Obviously, they refuse to reimburse if the cancellation comes from someone who wasn’t even part of the project initially. For example, you book a boat and take out cancellation insurance without knowing exactly who you’ll be traveling with, then a friend who joins you a few weeks later breaks their leg just before the cruise. In this case, no insurer will agree to reimburse you.

In this case, it’s not urgent, but we’re counting on you to fill it out as soon as you know who the participants are. In fact, we have hundreds of departures in July and August alone, so we prefer that crew lists be completed and sent to the various on-site base managers as far in advance as possible. If we don’t do this, we end up having to follow up with everyone at the last minute, as this is mandatory and important for both legal and practical reasons (to avoid wasting time doing it on-site before boarding). However, during this busy period, we want to be as available as possible to provide information to all of you, answer your last-minute questions, and assist those of you who might encounter complications during your cruise. This is therefore a matter of foresight on our part.